B2B Terms of Service
Effective 7 September 2026. These Terms govern business access to ANOVYR during the controlled pilot. The service is provided by ANOVYR LTD, company number 17434874, registered office 82A James Carter Road, Mildenhall, IP28 7DE.
1. Agreement
These Terms apply between ANOVYR LTD and the business customer identified in the applicable pilot agreement, order form or account record. By accessing or using ANOVYR, the customer agrees to these Terms and any applicable Data Processing Addendum or separate written pilot agreement.
2. The service
ANOVYR is software for analysing financial and accounting information, identifying potential anomalies or financial leakage, organising evidence and supporting investigation workflows. Features may include accounting-platform integrations, file uploads, reports, dashboards and AI-assisted explanations.
3. Pilot status
Pilot access is provided for controlled evaluation. Features may change, be incomplete or contain errors. ANOVYR may impose pilot codes, usage limits, data restrictions or other controls. Unless ANOVYR has expressly approved real customer financial data for the relevant integration, customers should use demo, sandbox or properly sanitised data.
4. No professional opinion or statutory audit
ANOVYR is a software tool. Unless expressly agreed in a separate signed professional-services engagement, ANOVYR LTD does not provide statutory audit, legal, tax, investment or regulated financial advice. A finding, risk score, estimated exposure or AI-generated explanation is not proof of fraud, misconduct, debt, liability or accounting error. Customers must independently review findings and supporting evidence before taking consequential action.
5. Customer responsibilities
Customers must ensure they have authority and a lawful basis to upload, connect and instruct processing of customer data; ensure users have appropriate permissions and keep credentials secure; use ANOVYR lawfully and consistently with third-party platform terms; review and verify findings before relying on them; maintain appropriate source records and business continuity arrangements; and promptly notify ANOVYR of suspected unauthorised access or misuse.
6. Connected services
Third-party accounting and technology platforms are independent services governed by their own terms. ANOVYR is not responsible for third-party availability, API changes, limits, approvals or decisions to restrict or terminate an integration. Nothing on this site or in these Terms implies that any accounting platform endorses, sponsors or operates ANOVYR.
7. Customer data and privacy
Customers retain their rights in customer data and grant ANOVYR the rights reasonably necessary to receive, host, analyse, display, secure and otherwise process that data to provide the service. Personal-data processing is governed by the Privacy Policy and, where applicable, the ANOVYR Data Processing Addendum.
ANOVYR LTD will not use Xero API Data to train, fine tune, adapt or enhance an ANOVYR AI or machine-learning model. Customer-specific Xero statistical or behavioural baselines may be calculated solely to analyse that customer's own authorised data and are not model-training datasets.
8. AI-assisted functionality
AI-assisted content may be inaccurate, incomplete or lack relevant context. Customers must use human judgement and supporting evidence. ANOVYR may limit or disable AI-assisted functionality where required by law, security, customer settings or third-party provider terms.
OpenAI may be used as a third-party service provider for optional Ask ANOVYR explanations. For Xero-derived data, external AI processing is disabled unless the connected user has affirmatively consented and ANOVYR has confirmed that the relevant OpenAI API organisation or project is not configured to share API inputs or outputs for model training or improvement. ANOVYR will send only the minimum Xero-derived context reasonably necessary for the requested feature and will not knowingly permit Xero API Data to be used by an AI provider to train, fine tune, adapt or enhance its models.
A user may withdraw the Xero external-AI preference through the connection settings. Withdrawal prevents future Xero-derived Ask ANOVYR requests from being sent to the external AI provider but does not affect processing already lawfully completed before withdrawal. ANOVYR's core rules-based and statistical forensic analysis does not depend on external AI.
9. Intellectual property
ANOVYR LTD and its licensors retain all rights in the service, software, interfaces, documentation, analytical methods, designs and ANOVYR branding. Customers retain rights in their own data and materials.
10. Feedback
Customers may provide product feedback. ANOVYR may use feedback to improve the service provided it does not disclose customer confidential information or use restricted third-party API Data in a prohibited manner. Xero API Data will not be repurposed as model-training, fine-tuning, evaluation or model-improvement material.
11. Confidentiality
Each party must protect the other party's confidential information using reasonable care and use it only for the relationship, except where disclosure is required by law or expressly authorised.
12. Security
ANOVYR will maintain reasonable technical and organisational safeguards appropriate to the nature and risk of the service, including access control, tenant separation, authentication, secure secret handling, audit logging, backups and incident response.
13. Availability and changes
ANOVYR may modify the pilot service, integrations and technical architecture. Planned material changes will be communicated where reasonably practicable. Pilot availability is not guaranteed.
14. Suspension
ANOVYR may suspend access where reasonably necessary to protect security, comply with law or provider requirements, investigate suspected misuse, prevent material harm or address a material breach.
15. Charges
Any pilot fee or subscription charge is set out in the applicable pilot agreement or order form. Where pilot access is stated to be free, no subscription fee is due for the stated pilot period.
16. Warranties and limitations of the service
ANOVYR will provide the service with reasonable skill and care. ANOVYR does not guarantee that the service will identify every anomaly, duplicate, loss, fraud, error, liability or recovery opportunity, or that every finding will represent a real issue.
17. Liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to the paragraph above, neither party is liable for indirect or consequential loss, loss of profit, loss of anticipated savings or loss arising from a decision made without reasonable independent verification of an ANOVYR finding. For a free controlled pilot, ANOVYR LTD's aggregate contractual liability arising from the pilot will not exceed £1,000. A paid service may be subject to a different agreed cap in the applicable order form.
18. Termination and data deletion
Either party may terminate the pilot as provided in the applicable pilot agreement or order form. On termination, access will end and customer data will be returned or deleted in accordance with the applicable Data Processing Addendum and ANOVYR retention policy, subject to lawful retention and backup expiry.
19. General
If a provision is unenforceable, the remainder continues in effect. Failure to enforce a right is not a waiver. Neither party may assign the agreement without the other party's consent except in connection with a genuine corporate reorganisation or sale of substantially all relevant business or assets, subject to applicable law.
20. Governing law and jurisdiction
These Terms and any non-contractual obligations arising from them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights that cannot lawfully be excluded.
21. Contact
Questions about these Terms can be sent to hello@anovyr.com.